Right of withdrawal

You are entitled to withdraw this contract within fourteen days without stating any reason for your decision. The fourteen day period for withdrawal begins on the date of contract-conclusion.

In order to exercise your right, you must contact us:

HockeyPark Betriebs GmbH & Co. KG
Am Hockeypark 1
41179 Mönchengladbach

and provide us with a clear statement (f.e. letter by postal service, fax or email) about your decision to withdraw this contract. If you make use of this opportunity, we will respond to your request immediately (f.e. via email) and acknowledge the request of your withdrawal. To comply with the withdrawal period, it is sufficient that you give us notice about the exercise of the right to withdraw from the contract within the withdrawal period.

Consequences of Withdrawal
If you withdraw from this contract, we are obligated to refund all payments that we have received from you, unhesitatingly within fourteen days from the date of your notification of withdrawal. We will reimburse you using the same method of payment used in the original transaction. This applies unless agreed otherwise; however, payment-fees will not apply. Should you require the service to begin during the withdrawal period, you will be obligated to pay a reasonable sum, which consists of a proportional value of the service provided before withdrawal. Unless the parties have agreed otherwise, the right of withdrawal does not apply to services based on the following types of contracts: Accomodation-contracts excluding residential purposes, contracts concerning the transportation of goods, motor vehicle rental, delivery of food and beverages as well as provision of other services related to leisure activities, if the rendering of services is bound to a specific date or period. (Pursuant to section 312 g paragraph 2 no. 9 of the German Civil Code – “BGB”).

End of Withdrawal Information